Be Present:
Listen carefully to their responses
Encourage them to open up
Remind them they are safe
Keep them talking as much as possible
Empathize with them
Show them respect
Speak calmly
Take them seriously
Be sincere in your offer to care for them
Have a forward body posture when speaking to them
Give them a reason for hope
Active Listening:
Verbally reflect back their reasons for wanting to die
Get them to confirm that you have understood them correctly
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